Refund policy

Return & Refund Policy

Last Updated: February 25, 2026

At Fourera’s Natural Beauty, LLC, we stand behind the quality of our natural products. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns Window

You have 30 calendar days to return an item from the date of delivery. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by the receipt or proof of purchase.

Note: Due to the nature of our unrefined beauty products, we cannot accept returns for items that have been opened or used for hygiene and safety reasons.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Non-Returnable & Final Sale Items

Several types of goods are exempt from being returned:

  • Perishable or natural goods with a short shelf life.
  • Personal care products (for hygiene reasons).
  • Sale items or gift cards (these are final sale and cannot be returned).

4. Exchanges (if applicable)

We only replace items if they are defective or damaged during shipping. If you need to exchange it for the same item, send us an email at contact@foureras.com.

5. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. How to Start a Return

To initiate a return, you can use our Self-Service Return Portal by logging into your customer account on our website. Alternatively, you can contact our support team at contact@foureras.com with your order number. We will provide you with the return shipping address and instructions.

7. Contact Us

If you have any questions on how to return your item to us, contact us at:

Fourera’s Natural Beauty, LLC
4924 South Cobb Drive, Suite K
Smyrna, GA 30080, USA
Email: contact@foureras.com
Website: https://foureras.com